SIMPLY TALK

All in One Call Centre Suite

Our exclusive and wide range of technology now ensures that all our unique and tailor made packages caters for many affordable start up packages with regards to our call centre set ups.

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Our Passion & focus

Having extensive knowledge and experience within all levels in the contact centre environment, we now offer all outsourcing solutions to suit any person or business.
Our exclusive and wide range of technology now ensures that all our unique and tailor made packages caters for many affordable start up packages with regards to our call centre set ups.

Call Centre Set Ups

We currently have numerous start up packages that suit budgets to accommodate our clients.

These packages do cater for the start to end solutions that guarantee excellent workmanship and warranties and guaranties on all our hardware/ software supplied, including unlimited support processes.

Tailer Made Offers

We cater for any size or quantity of staff aswell as any type of call centre/ office set up, technology, infrastructure, colour scheme, furniture etc. We have our own and outsourced installers and networkers countrywide, which enables the best and most efficient start ups.

We supply all the relevant documentation that has already been approved by all legal departments, including other internal contracts within the industry.

E-Commerce Fulfilment

The new era, new world now requires many businesses and individuals to perform or work remotely/ from home, our cloud services and range of servers now allow us to support and render unlimited services to you. Assisting new and well established clients, we now have very affordable and productive suits of our support that allows all businesses to focus on their key areas of expertise, and leave us, E-Commerce contact centre professionals to uphold your brand.

Our fulfilment offers do accommodate all levels of practice, language, staff calibre with excellent work ethics, including working from our offices or remotely. This enables us to always have a back u system in place due to situations like loo shedding, riots etc.

Product Development & Outsourcing

Having several years and mastering the need and requirements for our SA market, we have the sills and experience to develop and provide any type of campaign/product. Working with the best and most reputable brands, we can built and represent any new or existing entity, proving campaigns that perform well and are profitable in the short or long term. Our endless list of features and benefits cater needs that ensure we service all levels of our clients needs. With this supply or constant products, we are able to service all our clients for a life long period which is a one stop shop scenario.

Training & Mentorships

The ownership and management of many training academies and centres have given us the receipt to render the perfect training facilities for our array of campaigns, including call centre training, techniques and more. We do provide all campaigns with the full start to end processes which allows for new or experienced individuals to gain the best and most skilful learning and winning methods.

All our campaigns and products that we outsource are always tried, tested and perfected by us and our centres before we decide to outsource any solution. Once all our proof of concepts are all concluded, we supply al the relevant information supporting our various product selection. All our product starter pack include: the agents scripts, quality assurance guideline scorecards, product packs, sales/lead generation/ inbound training packs and all capturing master-files.

Our Support Services

Leads/ Data

We offer top-notch IT solutions with supplies, infrastructure, and professional support for national and international clients. Our services include user-friendly systems, training, and full office setups tailored to specific needs. With physical and cloud servers, we ensure optimal productivity and business control. Our reporting tools provide complete oversight and budgeting options, while our unique software and cloud tools help startups achieve rapid profitability.

IT Support & Infrastructure

VoIP Services

For over 13 years, our Tier1 services have consistently offered top-quality and competitive solutions, facilitating national and international calls through exclusive technology. With full visibility, our services help manage monthly expenses and support future business growth. Our dedicated teams prioritize clients’ best interests, saving businesses over 50% on voice call bills. Our innovative methodologies enable us to cater to businesses globally.

Web Design & Hosting Services

Simply Talk excels in providing a strong digital presence through its diverse range of website and online templates, ensuring clients receive a personalised and professional touch. Monthly support and hosting services further enhance the overall experience.

With a team of experienced internal designers and online project managers, the company is well-equipped to achieve the ultimate online and digital presence, including the revamping of websites.